For nearly two decades, Norm has been an analyst and consultant focused
on emerging technologies and how they impact business practices in the travel
industry.
He has an extensive background in online, corporate, hospitality and
leisure travel-related technology.
Norm is renowned for his travel technology expertise, particularly his
analysis of the impact of emerging trends such mobile and social media.
Norm leads Travel Tech Consulting, Inc., a firm that specializes in
developing e-commerce and procurement strategies for all types of travel
related technology. Solutionz taps
into Norm’s expertise and his deep knowledge of technologies used for
reservations, distribution, and marketing on projects involving technology and
also for our corporate travel projects.
From
1982-1988, he held sales and marketing management positions at United Airlines
and from 1989 to 1995, Norm was corporate travel manager for Sun Microsystems.
At Sun, he worked with a number of third-party developers creating software for
the business travel market. This included early prototypes of self-booking
tools and expense management systems. Norm holds a BS in Marketing from the
University of Maryland.
Norm is
also the author of numerous publications and articles including Mobile:
the Next Platform for Travel (March 2009) Corporate Travel Technology
Today and Tomorrow (Fall 2007); Selling Complex Leisure Travel
Online: Focus on Dynamic Packaging Technology (December 2004), Emerging
Trends in Wireless Technology and The Global Travel Industry (October 2003)
and Corporate
Travel: Technology Trends and Market Analysis (Spring
2002).
