We have expanded our practice beyond just the travel industry to look at the implications of multi-channel distribution and operational effectiveness for the membership, insurance and financial services industries.

We have completed:

• Multi-channel distribution strategy for a member organization that markets both insurance and a full suite of financial services products

• Operational effectiveness for the web, call center and retail operations for both insurance and financial services product lines

• Market research on technical platforms for distribution of insurance products
  

For more information call +1 813-925-0789