We have expanded our practice beyond just the travel industry to look at the implications of multi-channel distribution and operational effectiveness for the membership, insurance and financial services industries.


We have completed:


  • Multi-channel distribution strategy for a member organization that markets both insurance and a full suite of financial services products

  • Operational effectiveness for the web, call center and retail operations for both insurance and financial services product lines

  • Market research on technical platforms for distribution of insurance products


For more information call +1 813-925-0789