
Chicke Fitzgerald
Founder & CEO,
Solutionz Group
International Inc. |
Chicke J. Fitzgerald has nearly
thirty years experience in the electronic distribution and marketing
fields, with a focus on the travel, transportation and
telecommunications industries. Her expertise includes strategic
planning, joint venture partnerships, marketing plan development and
execution, multi-channel distribution, outsourcing and business
process re-engineering. The firm has expertise in all sectors of the
travel distribution value chain, including offline/online agencies,
corporate travel, travel suppliers, GDS companies, travel technology
and service providers.
Mrs. Fitzgerald founded MTech Strategies, Inc. in April of 1995 and
incorporated the business in January of 1996. In 2004, MTech was
rebranded as the Solutionz Group International, Inc. The Solutionz
Group provides consulting, executive level support and project
management to its clients. Our clients include AAA/CAA, Amadeus,
American Express, Cendant Travel Distribution Services, Galileo,
Gerson Lehman, Intel, Ericsson, Perot Systems, Carlson Companies,
Ernst & Young/Cap Gemini, lasvegas.com, Sabre, Worldspan, Amadeus,
TRX, World Access, Bowstreet, Hedna, Innpoints Loews Hotels and
Larkspur Hospitality.
She has published a book on the Global Distribution Systems, titled
Outlook for the 21st Century and released three new books on travel
distribution in 2003, known as the Travel
Distribution Library. She is currently working on a book titled
“The Travel Distribution Ecosystem”, due out in the fall of 2006.
She is recognized in the travel industry as an expert on the GDS
companies and travel distribution across the supplier, consumer and
corporate channels. She is also an expert on destination marketing
technology.
Prior to forming her own consulting firm, Mrs. Fitzgerald served as
Senior Director of Sales and Marketing with SITA, a billion dollar
telecommunications company based in Paris, France. In this position,
she was responsible for launching a new line of business to market
an IBM based reservations service to airlines worldwide.
Additionally, she led a global task force to develop a plan to
re-engineer the company. In September of 1995, following Morgan
Stanley’s investment into SITA, Mrs. Fitzgerald was part of a
four-person start up team to spin off the Equant group. In that
role, she reported to the CEO and President. In that role she was
responsible for the successful proposal to American Airlines to
outsource its North American network, a transaction valued at $400
million. Prior to deciding to leave to form her own firm, she was
offered the role of Chief Information Officer of Equant.
From 1992 to 1994 she held the positions of Director of Marketing
Programs and Staff Director of Strategic Planning with WORLDSPAN, an
Atlanta based provider of computerized reservations systems (CRS)
for travel agencies and airlines. Her responsibilities included the
launch of a new business unit, Transportation Solutions, management
of the migration of one fourth of their subscriber base to a new
system and international business development. She also acted as
business liaison with WORLDSPAN’s owners, Delta, Northwest, TWA and
Abacus, a CRS in the Pacific Rim. In her role in Strategic Planning
she was responsible for joint venture negotiations with Abacus and
Amadeus and as a part of her role, she led the completion of a
technical agreement with Abacus and Amadeus, which resulted in the
launch of a unique travel agency connectivity product, known as
Global Serve.
From 1982 to 1992, Mrs. Fitzgerald held a variety of management
positions at AMR American Airlines in their SABRE Travel Information
Network division, culminating in a position reporting to the
President. Significant accomplishments included the endorsement by
the AMR Board of the plan to form a new Latin American division.
This followed American Airlines’ acquisition of the Eastern Airlines
route structure, for which she was a part of the due diligence team.
She was also responsible for the acquisition of the assets of the
Capture company, which resulted in the formation of a new division
to market a travel and entertainment tracking system for
corporations. Mrs. Fitzgerald was responsible for building this
division and held the position of Vice President of Technical
Services and Client Support, and later Acting President of the
division. In her last position as Managing Director of Joint
Ventures, she was responsible for all business activities in Central
and South America.
Mrs. Fitzgerald studied at Oral Roberts University and the
University of Michigan. She is a member of the Institute of
Management Consultants and the Women Presidents Organization. She
and her husband Michael presently reside in Tampa, Florida with
their son and daughter. She may be contacted at
chicke@solutionz.com or by
calling +1-813-925-0789.
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